At First National Bank, we are committed to protecting your data privacy and understand the importance of transparency regarding how we collect, use, protect, and disclose your information. The scope of this Online Privacy Policy (“Privacy Policy”) extends only to information collected from users (“you”, “your”) by The First State Bank of Fountain and/or our third-party vendors (“we”, “our”, “us”), via the use of our websites and mobile application (“Sites and Services”). Our policies regarding privacy can be found on our website at Privacy and Security | First National Bank .
Protecting Your Privacy
Federal law gives you the right to limit some but not all sharing. We are required to tell you how we collect, share and protect your personal and financial information.
Recognition of a Customer’s Expectation of Privacy
We recognize the importance of keeping your personal and financial information accurate and confidential at all times. We handle this information carefully because we value the trust you place in us when you decide to become our customer.
Categories of information we collect
The personal and financial information about you we collect can include:
- Social Security Number and Income
- Account Balances and Payment History
- Credit History and Credit Scores
Collection, Retention, and Use of Customer Information
We collect, retain, and use information about you in accordance with regulatory requirements, to enhance the quality of service and products we provide, and to inform you about additional opportunities that may be beneficial.
Categories of information we can share and you cannot limit the sharing:
The reasons we can share your personal information include:
- For our everyday business purposes such as to process your Transactions, maintain your Account(s), respond to court orders and legal investigations or report to credit bureaus.
- For our marketing purposes to offer our products and services to you.
If you decide to close your Account(s) or become an inactive customer, we will continue to adhere to the terms of this Privacy Policy.
Maintaining Customer Privacy In Business Relationships With Third Parties
We may disclose all of the information we collect, as described above, to companies that provide us with products or services that help us furnish banking services to you (for example, check printers, appraisers, loan processors, etc.). If we do so, we will insist (through a written Agreement) that such person follow privacy principles similar to those stated in this Privacy Policy.
Maintenance of Accurate Information
We continually strive to maintain complete and accurate information about you and your Accounts. If you ever believe that our records contain inaccurate or incomplete information, please notify us. We will investigate your concerns and correct any inaccuracies.
Confidentiality and Security
We maintain physical, electronic, and procedural safeguards that comply with Federal regulations to guard your personal and financial information. Our employees do not access your personal or financial information unless they have a business reason to have access to this information. We educate our employees on the importance of maintaining the confidentiality of your personal and financial information and on this Privacy Policy.
Privacy Information Specific to Internet Usage
- When you visit our website, we want to assure you that we adhere to this Privacy Policy.
- We collect and store information about “hits” on our website for internal review purposes only. Such information may include the name of the domain from which you access the Internet (such as Compuserve.com or att.net), the date and time you access our site, and the Internet address of the website from which you linked to us. This information enables us to see how you use our website and keep our website user-friendly.
- Our website does not require you disclose any personally identifying information. However, if you do provide personal information, such as your mailing and e-mail address, telephone and fax numbers, or demographic and customer identification, we will not disclose (share, sell, or divulge) it to persons outside our family of banks except:
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- In order to complete a Transaction initiated by you
- At your request
- In response to legal process (for example, a subpoena that complies with applicable right to financial privacy laws)
- To persons who provide us with products or services that help us furnish banking services to you (for example, check printers, appraisers, loan processors, etc.)
4. In order to provide better service, we will use a “cookie.” A cookie is a small piece of information, which a website stores on your PC for later retrieval. The cookie cannot be read by a website other than the one that set the cookie. We use cookies for a number of administrative purposes, for example, to store preferences for certain kinds of information so that it does not have to be input for every visit someone makes to our site. Some cookies last only through a single session, or visit. None will contain information that will enable anyone to contact the visitor via telephone, e-mail, or regular mail. In addition, web browsers can be set to inform the visitor when cookies are set or to prevent cookies from being set.
Questions Regarding This Policy
If you have any questions regarding this Privacy Policy, please contact us at (507) 268-4321 or toll-free at 1-800-555-6895.